Skip to content

What we know about agency finances.

Practical thinking on profit, pricing, margins and what the numbers really mean for agency founders.

Strategy · 10 min read

Influencer Agency Commission Models: How to Structure Creator Payments

Learn how to structure profitable influencer agency commission models. This guide explains different creator payment structures, from flat fees to percentage-based models, and shows you how to calculate your true costs to protect your margins. You'll get practical frameworks to price your services, manage cash flow, and build a sustainable agency business.

Read
Strategy · 11 min read

Creative Agency Pricing for Brand Identity Projects

Learn how to price brand identity projects profitably as a creative agency. This guide covers value-based pricing models, calculating your true costs, and structuring proposals to protect your margins. You'll get specific frameworks to move beyond hourly rates and ensure your creative work is valued correctly.

Read
Strategy · 9 min read

PR Agency Retainer Pricing: What Clients Should Expect to Pay

This guide explains how PR agencies set their monthly retainer fees, from £2,000 to £15,000+. You'll learn what factors drive cost, what deliverables to expect, and how to assess the value of a PR retainer for your business. Get the clarity needed to budget effectively and choose the right agency partner.

Read
Strategy · 11 min read

Performance Marketing Agency Fees: Results-Based Pricing Models

This guide explains how performance marketing agencies can structure their fees using results-based pricing models like CPA (cost-per-acquisition). You'll learn the commercial mechanics of aligning your revenue with client outcomes, how to protect your agency's profitability, and when to use hybrid models. Discover the frameworks top agencies use to price their services profitably while sharing in client success.

Read
Cashflow · 11 min read

Agency Cash Flow: Why You're Billing Well but Still Short on Cash

An agency cash flow gap happens when your billed revenue doesn't match the cash in your bank. This is often caused by slow client payments, upfront costs, and poor payment terms. Fixing it requires managing your cash conversion cycle, tightening credit control, and building a cash reserve to smooth out the bumps.

Read
Cashflow · 10 min read

Client Deposits for Agencies: Getting Paid Before Work Starts

This guide shows marketing and creative agency owners how to implement client deposits effectively. You'll learn the commercial benefits of getting paid upfront, how to calculate the right deposit amount, and how to present this policy to clients professionally. Adopting this approach protects your cash flow, reduces client risk, and builds a more financially stable agency.

Read
Tax · 10 min read

Bad Debts at Your Agency: Writing Them Off and Claiming Tax Relief

Learn how to handle bad debts at your marketing or creative agency. This guide explains when and how to formally write off bad debts, and how to claim tax relief on the lost income. Properly managing unpaid invoices protects your cash flow and ensures your tax bill reflects your real profit.

Read
Strategy · 11 min read

The Real Cost of Running a Small Marketing Agency in the UK

This guide breaks down the real, often hidden cost of running a marketing agency. You'll learn the true agency operating costs UK founders face, from team and tech to taxes and overheads. Use this to set profitable prices, forecast accurately, and build a financially resilient creative business.

Read
Cashflow · 10 min read

Invoicing Best Practice for Agencies: Getting Paid On Time Every Time

Learn the agency invoicing best practice framework used by profitable marketing and creative agencies. This guide shows you how to design a clear invoice process, set firm payment terms, and automate follow-ups to dramatically reduce late payments. Implement these steps to improve cash flow and stop chasing clients for money.

Read
Strategy · 11 min read

Break-Even Analysis for Agencies: Know Your Magic Number

Learn how to calculate your agency's break even point—the exact monthly revenue needed to cover all costs. This guide shows you how to factor in fixed costs, team utilisation, and project margins to find your magic number. Use break even analysis to make smarter pricing, hiring, and growth decisions for your marketing or creative agency.

Read
Strategy · 9 min read

Undercharging at Your Agency: The Warning Signs and How to Fix It

Learn how to spot the clear financial and operational signs that your marketing or creative agency is undercharging. This guide provides a diagnostic framework to calculate your true cost of delivery and a practical, phased strategy for raising underpriced rates with existing clients and new proposals. Fixing agency undercharging is the fastest way to improve profitability, team morale, and sustainable growth.

Read
HMRC · 9 min read

Travel Expenses for Agency Owners: What HMRC Allows

This guide explains exactly what travel expenses agency owners can claim tax relief on under HMRC rules. You'll learn how to handle mileage claims, client visit travel expenses, and mixed personal trips correctly. Get clear on what qualifies as business travel tax relief to maximise your claims and stay compliant.

Read
Tax · 11 min read

Christmas Party Tax Rules: What Your Agency Can Claim

Learn the specific tax rules for agency Christmas parties to reward your team without unexpected tax bills. This guide explains the annual event tax exemption, what qualifies as a tax-free staff party, and how to correctly process agency party expenses. Get clarity on HMRC's rules to maximise your claim and avoid common pitfalls.

Read
Strategy · 10 min read

The Agency Holding Company Structure: When It Makes Sense

An agency holding company is a parent company that owns other agency businesses. It makes sense for agencies with multiple service lines, high-risk clients, or plans to sell part of the business. This guide explains the benefits, costs, and when to consider this advanced structure for your agency group.

Read
Systems · 11 min read

Agency Expense Management: Simple Systems That Save Time

Learn how to build a simple, effective agency expense management system that saves you hours each month. This guide covers practical tools and processes for expense tracking, digital receipt management, and reclaiming VAT efficiently. Implement these systems to gain better financial control and focus more on growing your agency.

Read
Strategy · 11 min read

Outsourced vs In-House Accounting for Your Agency: A Cost Comparison

This guide breaks down the real cost of outsourced vs in-house accounting for marketing agencies. You'll learn how to calculate the total price of each option, including hidden fees and opportunity costs. We provide a clear framework to decide which model improves your profitability and supports your agency's specific growth stage.

Read
Strategy · 9 min read

Third-Party Markups at Agencies: How Much to Add and How to Justify It

Learn how to price third-party costs like media spend, software, and freelancers profitably. This guide gives you clear agency markup third party benchmarks, from 15-20% on media to 25-50% on subcontractors. You'll get a framework to justify these fees to clients, turning pass-through costs into a reliable revenue stream.

Read
Strategy · 9 min read

Rush Job Pricing for Agencies: Charging a Premium Without Losing Clients

Learn how to price urgent agency work profitably. This guide shows you how to implement a clear rush fee policy that clients accept, protects your team from burnout, and turns last-minute requests into high-margin revenue. Get the commercial framework to charge a premium for fast turnaround pricing without damaging client relationships.

Read
Strategy · 9 min read

Profit First for Agencies: Does the Method Actually Work?

The Profit First method for agencies forces you to pay yourself profit first, changing your cash flow mindset. It can create financial discipline but may oversimplify complex agency economics like project cash flow and client retainers. For sustainable growth, agencies often need a more nuanced approach that integrates with their specific pricing and operational model.

Read
Strategy · 9 min read

Scope Changes Mid-Project: How Agencies Should Price Additional Work

Learn how to price mid-project scope changes without damaging client relationships or agency profitability. This guide covers clear change request pricing processes, communication strategies, and commercial frameworks used by successful agencies. You'll get practical steps to turn scope creep into a profitable, professional part of your service delivery.

Read
Cashflow · 10 min read

Payment Chasing for Agencies: Templates and Tactics That Work

Learn how to build a professional, effective payment chasing system for your agency. This guide provides ready-to-use email templates, a clear escalation process, and preventative strategies to reduce late payments. Improve your cash flow by getting paid on time, every time.

Read
Strategy · 9 min read

Agency Referral Fees: How to Structure Finder's Fee Arrangements

This guide explains how marketing and creative agencies can structure profitable and fair agency referral fees. You'll learn the standard commission models, how to draft clear agreements, and the common financial pitfalls to avoid. Setting up a solid referral payment structure turns informal introductions into a predictable, scalable source of high-quality new business.

Read
Strategy · 11 min read

The Financial Model for Transitioning from Freelancer to Agency

Learn how to build a financial model for moving from freelancer to agency. This guide covers pricing shifts, cost structures, cash flow management, and key metrics for profitable scaling. You'll get a clear framework to transition without sacrificing your income or sanity.

Read
Tax · 11 min read

VAT Flat Rate Scheme for Agencies: Is It Still Worth It?

The VAT flat rate scheme can simplify your accounting but often reduces profitability for modern agencies. This guide explains how the scheme works, calculates the real cost using agency-specific examples, and shows you how to decide if it's right for your business. You'll learn the critical thresholds and scenarios where switching back to standard VAT makes financial sense.

Read
The newsletter

Get the thinking direct.

New insights, frameworks and agency finance thinking, straight to your inbox. No noise.